Main description:

Prepare for a successful career in medical assisting! Kinn's The Medical Assistant, 12th Edition helps you learn the real-world administrative and clinical skills essential to working in the health care setting. Administrative coverage ranges from professionalism and interpersonal skills to billing and coding and electronic health records; clinical content teaches how to assist with medications, diagnostic procedures, and surgeries. And no other comprehensive medical assisting text can match its coverage of assisting with medical specialties! Written by medical assisting experts Alexandra Adams and Deborah Proctor, this classic resource also includes an Evolve companion website with practical exercises and activities, videos, and review questions for the CMA and RMA certification exams.

Contents:

Introduction 1. Becoming a Successful Student 2. The Healthcare Industry Unit One: Introduction to Medical Assisting 3. The Medical Assisting Profession 4. Professional Behavior in the Workplace 5. Interpersonal Skills and Human Behavior 6. Medicine and Ethics 7. Medicine and Law Unit Two: Administrative Medical Assisting 8. Computer Concepts 9. Telephone Techniques 10. Scheduling Appointments 11. Patient Reception and Processing 12. Office Environment and Daily Operations 13. Written Communications and Mail Processing Unit Three: Health Information in the Medical Office 14. The Paper Medical Record 15. The Electronic Medical Record 16. Health Information Management 17. Privacy in the Physician's Office Unit Four: Billing and Coding Procedures 18. Basics of Diagnostic Coding 19. Basics of Procedure Coding 20. Basics of Health Insurance 21. The Health Insurance Claim Form 22. Professional Fees, Billing, and Collecting Unit Five: Financial and Practice Management 23. Banking Services and Procedures 24. Management of Practice Finances 25. Medical Practice Management and Human Resources 26. Medical Practice Marketing and Customer Service Unit Six: Fundamentals of Clinical Medical Assisting 27. Infection Control 28. Patient Assessment 29. Patient Education 30. Nutrition and Health Promotion 31. Vital Signs 32. Assisting with the Primary Physical Examination Unit Seven: Assisting with Medications 33. Principles of Pharmacology 34. Pharmacology Math 35. Administering Medications Unit Eight: Assisting with Medical Specialties 36. Emergency Preparedness and Assisting with Medical Emergencies 37. Assisting in Ophthalmology and Otolaryngology 38. Assisting in Dermatology 39. Assisting in Gastroenterology 40. Assisting in Urology and Male Reproduction 41. Assisting in Obstetrics and Gynecology 42. Assisting in Pediatrics 43. Assisting in Orthopedic Medicine 44. Assisting in Neurology and Mental Health 45. Assisting in Endocrinology 46. Assisting in Pulmonary Medicine 47. Assisting in Cardiology 48. Assisting in Geriatrics Unit Nine: Diagnostic Procedures 49. Principles of Electrocardiography 50. Assisting with Diagnostic Imaging 51. Assisting in the Clinical Laboratory 52. Assisting in the Analysis of Urine 53. Assisting in Phlebotomy 54. Assisting in the Analysis of Blood 55. Assisting in Microbiology and Immunology Unit Ten: Assisting with Surgeries 56. Surgical Supplies and Instruments 57. Surgical Asepsis and Assisting with Surgical Procedures Unit Eleven: Career Development 58. Career Development and Life Skills Supplemental Chapter ICD-10 Diagnostic Coding