Main description:

The essential information and key skills nurses need to become effective managers and leaders.
More than ever before, today's rapidly changing, volatile healthcare environment demands highly developed management skills and superb leadership. Effective Leadership and Management in Nursing will help both practicing and student nurses manage successfully today, as well as into the future. This book combines practicality with conceptual understanding, tapping expertise of contributors from many relevant disciplines, especially healthcare management professionals. Updated to reflect the current state of healthcare, the Ninth Edition offers new or expanded coverage of the Affordable Care Act; evolving models of healthcare; cultural and gender diversity; quality management; emotional leadership; social media; harassing, bullying, and lack of civility in healthcare; emergency preparedness for terrorism, disasters, and mass shootings; and prevention of workplace violence. Two new chapters round out this award-winning text: "Understanding Legal and Ethical Issues" and "Imagining the Future."

For courses in nursing leadership and management in programs, including baccalaureate degrees in generic and BSN completion, and graduate-level nursing programs.

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Contents:

Part I: Understanding Nursing Management and Organizations

1. Introducing Nursing Management

2. Designing Organizations

3. Delivering Nursing Care

4. Leading, Managing, and Following

5. Initiating and Managing Change

6. Managing and Improving Quality

7. Understanding Legal and Ethical Issues

8. Understanding Power and Politics

Part 2: Learning Key Skills in Nursing Management

9. Thinking Critically, Making Decisions, Solving Problems

10. Communicating Effectively

11. Delegating Successfully

12. Building and Managing Teams

13. Handling Conflict

14. Managing Time

Part 3: Managing Resources

15. Budgeting and Managing Fiscal Resources

16. Recruiting and Selecting Staff

17. Staffing and Scheduling

18. Motivating and Developing Staff

19. Evaluating Staff Performance

20. Feedback and Coaching, Disciplining, and Terminating Staff

21. Managing Absenteeism, Reducing Turnover, Retaining Staff

22. Dealing with Disruptive Staff Problem

23. Preparing for Emergencies

24. Preventing Workplace Violence

25. Handling Collective Bargaining Issues

Part 4: Taking Care of Yourself

26. Managing Stress

27. Advancing Your Career

Part 5: Looking to the Future

28. Imagining the Future