Main description:

This new evidence-based model, derived from a study of parents and exemplary clinicians, offers a clear presentation of the complex process of interaction between healthcare providers and parents of seriously ill children. A unique aspect of the book is that it is based on the study of excellence rather than focusing on what did not go well.

This model gives clinicians practical strategies for optimizing interactions with parents of seriously ill children.

Moving beyond the prevalent idea of communication as a step-by-step procedure, this book demonstrates the complex and holistic nature of interaction in healthcare.

Contents:

1. Introduction to interaction 2. Metaphor and Overview of Model of Exemplary Interaction 3. Worldview, Values, and Commitment to Authentic Engagement 4. Process of Attuning 5. Direct Care Activities 6. Connecting Behaviors 7. Personal Influencing Factors 8. Pediatric Health-Care Provider-Parent Relationship 9. Setting and Teamwork Contextual Factors 10. Institutional and Societal Contextual Factors 11. Output From Exemplary Interaction: A Milieu of Mattering 12. Implications of the Model of Exemplary Interaction